Everyone is busy. It is the world that we live in. And although the refi was important to me as it was my refi it is not unusual for me to not be on top of emails when I average over 200 substantive emails per day and may have 8 hours blocks when I cannot access my email at all. Long way of saying I can be slow to respond to emails. Nevertheless Justin’s team was there to keep me on the straight and narrow. Knowing instinctively on the right amount of pushing. That is a great skillset to have and they executed it brilliantly.